My passport is at the embassy. What should I do?

If your passport is at the embassy when you need to upload it, you can alternatively upload the following:

  1. In the "Upload Passport" field: a scan of your passport, and
  2. In the "Fintiba Selfie with Passport" field: your selfie with the following two documents in your hand:
    • Your national ID-Card of your home country, and
    • The embassy receipt.

It is important that your documents are clearly visible and well readable so they can be verified without any issues. Documents that are not readable cannot be verified. This may significantly delay your account opening process.

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