How do I see that my documents have been uploaded correctly?

The Fintiba app always gives you an up-to-date status of each document that you upload, the information that you provide, and the overall progress of your account opening. You will automatically receive an email notification for any relevant update.

☝ Inquiries regarding the status of your blocked account opening are not necessary since the customer support team can only provide the same information as that on the Fintiba app.

As soon as you upload a document, a system notification appears at the top of your PC or mobile screen. In addition, the status of the uploaded document changes from "Missing" to "Waiting for Verification".

👇 Your documents would have the following statuses during the Account Opening process:

No document has been uploaded and/or saved yet. To start the verification process, documents must be uploaded/data must be provided as required.

Waiting for Verification
The document has been uploaded/data has been saved. The verification process will start as soon as all the required documents are in "Waiting for verification".

Verification failed
This appears if the verification of the document/data was not successful. In this case, you will receive an email explaining the issue and how to proceed.

The document/data was successfully verified.

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