When is the Fintiba Customer Care available?

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26 comments

  • Avatar
    anda kryeziu

    Hello! I am trying to open a blocked account. my country of Origin is Kosovo and is not in the list. what should I do in this case??

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    Jakelin Lopez Lozano
    1. Hello, I am Jakelin Lopez Lozano, I sent my blocked account application and I am waiting for the email in order to upload the documents. please contact me: jackilopezlozano@gmail.com
  • Avatar
    Yevhen Hlushkov

    Hello everyone. I filled in the application for the closed account yesterday. I have not received any confirmation to upload my ID. Is that because i had not registered on your website (have just done it)?

    My email is evg.glushkov87@gmail.com

    Thank you!

  • Avatar
    albulena

    Hello,

    I opened a block account, but I selected Albania as my home country because I could not find Kosovo(my country of origin) in your list. People of Kosovo are known as Albanian. So, I just want to let you know and be aware of this while verifying my documents.  

    Best regards,

    Albulena Kllokoqi

  • Avatar
    Anjelin Sanchiha
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    Ali NOun

    Hello,

    I would like to know if the offered health insurance is the "public health insurance" requested by the university to be enrolled in.

    I already ordered the health insurance from Fintiba, i want to know if this is the only one required for the university and the stay in Germany.

    Thank you,

    Amirnoun@hotmail.com

  • Avatar
    Ahmed Hasan

    Hi

    to transfer money to my blocked account 

    can I ask my friend in Germany to transfer the amount , as it will be quickly and much easy , as in my country the transfer process take long time and I have to meet my deadline for the visa application 

     

    Regards

    Ahmed

     

  • Avatar
    Gangsheng Zhou

    Hi 

    Appointment successfully booked but i have not received any email, can u help me?

  • Avatar
    Aaliazzi anass

    Is this help centrz realy working ??!!!!!

  • Avatar
    Aaliazzi anass

    Do you have a phone number a can call?

  • Avatar
    Aaliazzi anass

    Do you have a phone number i can call?

  • Avatar
    Aaliazzi anass

    How much time should i wait till this support work ?!!!!

  • Avatar
    Hossam Abdelmageed

    Hello,

    I have opened my account for more than 5 months but did not transfer the money,

    Now my plan changed and I want to complete opening the account, So i need to change some data like the arrival date to Germany, Or it is not that important ?

  • Avatar
    Ahmed Sayedin

    Good day, I am creating a new blocked account

    i make a mistake choosing my status as job seeker and i want to change it into language student.

    what are the options available?

    My account has not been verified yet.

    Is it better to start doing new account? Or it can bee changed from your side?

    Thank you in advance

  • Avatar
    Ahmed Hasan

    Dear Sir

    My Name is Ahmed , I am from Iraq  I have tried more than 4 Banks in Germany they all refused to open account for me , as I am from Iraq , 

    So could I use my bank account that I have in Iraqi to get the money on monthly basis from your account that I have , 

    also , is it ok to use account I have in other EU country like Poland 

    Or is there any other solutions, 

    Please treat this as urgent 

    Regards

     

  • Avatar
    Tolulope Omolafe

    In case I was not given visa to enter Germany even after payment of the required amount into my blocked account, how do I get my money back?

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    rasheed

    Dear Mr or Mrs

    Please i want your help how i can return my own money from Blocked account to Malaysia because German Embassy in Kuala Lumpur rejected the visa application of my son Al-Maqtari Emad.

    Best regards 

  • Avatar
    Ketchawat Balenda Larhentia

    Hallo

    While registering to open my blockked account, they proposed to choose either Sudent Visaor Student applicant visa and therefore  i choosed Student applicant Visa and wish to know if it was the right choice cause i intend to further my studies in Germany

    Best Regards

  • Avatar
    Isis Evangeline Bandzoukassa

    Hello

    I will like to know if a friend or relative can send money into my account

  • Avatar
    Customer Care

    thank you for getting in touch. Don't worry anyone can make the money transfer to your blocked account. So it is completely fine if your friend or relative makes the transfer for you. Please note that the money will be send back to the account where it came from if your visa would be rejected or you would withdraw it.

     

    Best regards
    Your Fintiba Team

  • Avatar
    Pei-Yu,Liu

    Hello,

    I'm Pei-Yu,Liu. Couple months ago I have opened a blocked account, till now it hasn't available.

    i have already checked the list, University Admission Letter is still missing. But I would love to inform you that my Visa is issued, But because it's Studypreparation Visa (Studienvorbereitungsvisum), that's why I have no admission letter at hand to upload. But the rest of the document is ready. Could you please contact with me to verify the rest ?

    here's my e-mail add: hyunchil@gmail.com

    Best regards

    Pei-Yu,Liu

  • Avatar
    Ikenna Nwankiti

    Hello,

    I cannot find my postldent voucher in my documents. Kindly advise.

    Secondly, is it possible to do an online postldent verification?

  • Avatar
    Dana

    Hello,

    Where I can find out the details of my account? (like SWIFT-code, account number, IBAN.)

    My E-mail- danapic1999@gmail.com

    Thank you in advance!

     

  • Avatar
    Syed Mobahil Ahmad

    Hi,

    Fintiba has already accepted my address. Now I need to enter my German sim number once I reach the country. 

    How fast can I unblock the amount once I reach Germany because I wont have much liquid cash on me and have to access the money as soon as I can.

    Also the document the "steps to be aware of" on reaching Germany has disappeared from my fintiba account. So also kindly share that link with the above answer. Much appreciate it.  

    Thank You!

  • Avatar
    Syed Mobahil Ahmad

    Hi,

    There is a change in the address that I have now got a contract for. I originally entered another address. Now that I am living in Dessau Germany I have made another permanent address. 

    Can you tell me how I can change this address in the fintiba database?

  • Avatar
    Ayesha Naveed

    HELLO I HAD APPLIED FOR bLock ACCOUNT BUT STILL DIDN'T GET ANY CONFIRMATION EMAIL. cAN YOU GUIDE THROUGH COMPLETE PROCESS. thanks

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