Please firstly re-check your German mobile phone number. If it is still not working, please contact us via our contact form and provide us detailed information about this issue. At best, you also attach a screenshot where every necessary information is shown.
Articles in this section
- How do I get access to my money when I'm in Germany?
- How do I get access to the money that I deposited additionally?
- How can I transfer money from my blocked account to my current account?
- Can I open a current account without a registration letter (Anmeldung)?
- The set-up of my monthly payouts did not work. What should I do?
- Can I use the blocked account to pay my monthly rent and other expenses?