WebID agents from the Video-Ident-Center are there for you during the standard opening hours 7:00 am - 10:00 pm (CET)
Articles in this section
- How long does it take to get my blocking confirmation?
- When will the blocking confirmation be issued?
- What is the standard "monthly sum" that I need to block?
- What is the difference between "monthly sum" and "additional basic sum"?
- How can I change the blocked amount monthly sum?
- What are the service times of WebID?
- What is meant by "additional basic sum"?
- Do I need to enter an "additional basic sum"?
- I have transferred more money than required, but the blocking confirmation shows a smaller amount. What is the reason for that?