How does the video legitimation work?

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6 comments

  • Avatar
    Kareem Emad Mahmoud Ibrahim Elzayat

    I have not received any emails, and no extra section for video legitimation was added! What do I do now?

  • Avatar
    abdullah can bozdag

    I did all the check lists and procedures but not received any e-mail about video legitimation.

    Is it because there are more steps I should follow (if so, I'd happy to know these) ?

    Or because we are waiting for you?

    Thank you.

  • Avatar
    Gangsheng Zhou

    Appointment successfully booked

    but I have not received any emails, can u tell me what's wrong?

  • Avatar
    Tresa Variyani Zen

    Hello, 

    I haven't received an email either. I've tried cancelling and made a new appointment but still no email.
    What should I do?

  • Avatar
    Boteng Yao

    Hello,

    I have booked an oppointment 4 times but all failed. I just do everything following the instruction!
     
    Why?? The screen always shaws me that " Please be patient, we are connecting the next agent! "
     
    What should I do?
  • Avatar
    WEN-YU,CHUNG

    Hello, 

    I have booked an appointment on 12/12. However, today my appointment disappeared. I booked a new one while I didn't get any email. 

    What should I do?

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