What documents do I need to open, access or close my blocked account?

Here is the list of the documents that you need to provide throughout the blocked account process.

Opening your blocked account

  • Passport

👉 Should your passport be at the embassy, here is what you need to do.

Accessing your blocked account

  • German visa document or residence permit
  • Legitimation document (depends on your nationality)

Closing your blocked account

  • "Sperrfreigabe" from German Authorities confirming that we can unblock and return the funds OR visa rejection letter
  • Refund form for transfers that should not go back to the original bank account
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