I have not received my reward - Who do I contact about this? Customer Care 26 February 2020 12:10 Updated In case you are having problems receiving your Referral reward, please contact our Support team directly via E-mail email@example.com or via phone +49 69 2043 426 20. Related articles How can I reach Fintiba? A Friend has used my referral code, but I don’t see him as registered in my Member Dashboard. Where and how can I use my card? How can I cancel my blocked account extension? How do I get started with the Fintiba Referral Programme? / How do I make a Referral?