If you didn't receive the mTAN for the confirmation of your mobile number, please try the following steps:
- Double-check that you have entered the correct mobile phone number in your Fintiba account.
- Check, that there is no 0 after the +49 (or other country code)
- Check, that there are no spaces between numbers
- Make sure that your mobile phone has a stable network connection.
- Check your spam or junk folder in your SMS inbox to see if the mTAN message was mistakenly filtered.
If the problem persists, please reach out to us via support@fintiba.com .