Skip to main content
Logo

Help Center

English (GB) العربية Deutsch Français 简体中文
Submit a request Sign in
👋 Hi, how can we help?

Arriving in Germany

Learn about what you need to do after your arrival in Germany

FAQ’s

Have any questions? Find the answers to all of them

WhatsApp Support

You can talk to our AI chatbot conveniently on WhatsApp by clicking this tile or scanning the QR code

Promoted articles

  • Most Frequently Asked Questions (FAQs) about Fintiba

    Do you have questions, but aren't sure where to...

  • What is Fintiba Plus and what are the advantages compared to Fintiba Basic?

    To issue your visa, the German government requi...

  • How do I activate my Fintiba Plus insurances when I arrive in Germany?

    Welcome to Germany! Your Fintiba Plus package m...

  • I have received a new passport. What should I do?

    If you have obtained a new passport, please e-m...

  • How long does it take to open a Blocked Account?

    Please note that opening a blocked account is d...

  • My visa appointment date is almost due, but money did not arrive to my blocked account yet.

    International transfers usually take 3-5 busine...

  • I have changed my current account. How should I update my monthly payout information?

    Upon changing your current account, simply go t...

  • When, and how much money do I receive in my first payout?

    When: Your first payout arrives one or two busi...

  • How can I access my blocked amount when I arrive in Germany?

    Note: To help you properly understand the proce...

  • I don't have my extended visa, but I need money. What should I do?

    Usually, you have to upload the extended visa o...

  • How can I change the phone number linked to my Fintiba account?

    Simply login to your Fintiba account and go to ...

  • What is the Fintiba Referral Programme?

    The Fintiba Referral Programme is a great oppor...

Knowledge base

  • ⭐ Companion

    As your digital companion, Fintiba eases your way to Germany for your studies or job. Find out more information about our companion services.

  • General

    General information about Fintiba - who we are and how you can reach us

  • Fintiba Plus

    General information, process details and contact details for Fintiba Plus

  • Blocked Account

    Important information regarding your Blocked Account

  • Health Insurance

    Specific information for Health Insurance questions

  • Additional Insurances

    General information, process description and contact information about Fintiba's insurance solutions

  • SIM Cards

    General information about our SIM Card offering

  • Fintiba Referral Programme

    General Information about the Fintiba Referral Programme

Can't find what you're looking for?

Let us help you!

Go up

© Fintiba | Help Center