How long would my SIM card take to deliver, and who do I contact for any questions about it?

  • Delivery within Germany: Takes up to 7 days. However, our distributor will only dispatch the SIM shortly before the arrival date you specified in the order process. 
  • Delivery to your home country: Depends on your country of residence. As a general guideline, you should expect 4–6 weeks for international delivery.

For any questions, please contact our distribution partner ICS Com at support@ics-com.de.

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