Skip to main content
Help Center
English (GB)
العربية
Deutsch
Français
简体中文
Submit a request
Sign in
👋 Hi, how can we help?
Fintiba | Help Center
Blocked Account
Blocked Account
Important information regarding your Blocked Account
General Information
I have received a new passport. What should I do?
What is a blocked account?
Is the Fintiba Blocked Account accepted in the visa application process for Germany?
What are the advantages of the Fintiba blocked account?
How do I benefit from the deposit insurance?
How much does the blocked account cost?
See all 10 articles
Blocked Account Opening
How long does it take to open a Blocked Account?
How do I open a blocked account at Fintiba?
What documents do I need to open, access or close my blocked account?
Why should I open my blocked account at Fintiba?
How many months can I open a Blocked Account for?
I am not a student. Can I open a blocked account anyway?
See all 10 articles
Money Transfer
What is Fintiba Transfer and how can I use it?
Additional money transfer for tuition fees for Indian students
How can I contact Transfermate ?
I chose “Make a Bank Transfer” in my account, but I want to use Fintiba Transfer, is it possible?
Can I transfer more money with Fintiba Transfer for other purposes?
Which payment option can I use to transfer my funds via Fintiba Transfer?
See all 17 articles
Blocked Amount & Blocking Confirmation
My visa appointment date is almost due, but money did not arrive to my blocked account yet.
What is the standard monthly amount for the blocked account?
What is the difference between "monthly sum" and "additional basic sum"?
How can I change my monthly blocked amount?
What is meant by "additional basic sum"?
Do I need to enter an "additional basic sum"?
See all 7 articles
Unblocking Your Blocked Account
How does the legitimation process work?
I have been asked to go through the video legitimation. How does it work?
I have been asked to go through the manual / PostIdent legitimation. How does it work?
My passport was not recognised during the WebID video legitimation. What should I do?
Money Access & Withdrawal
I have changed my current account. How should I update my monthly payout information?
When, and how much money do I receive in my first payout?
How can I access my blocked amount when I arrive in Germany?
How do I get access to the money that I deposited additionally?
Can I open a current account without a registration letter (Anmeldung)?
Can I use the blocked account to pay my monthly rent and other expenses?
Blocked Account Extension
I don't have my extended visa, but I need money. What should I do?
How can I extend my Blocked Account?
Are there fees for the account extension? When and how do I have to pay them?
I want to extend my blocked account, but it is already closed, what do I need to do?
How can I cancel my blocked account extension?
Can I extend a Blocked Account for Minors?
Blocked Account Closing
My visa was not issued, is it possible that Fintiba speaks to the embassy or consulate to help me with my visa?