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Fintiba | Help Center
Important information regarding your Blocked Account
What is a blocked account?
Is the Fintiba Blocked Account accepted in the visa application process for Germany?
What are the advantages of the Fintiba blocked account?
How do I benefit from the deposit insurance?
How much does the blocked account cost?
When does the payment of the administration fees start?
See all 8 articles
Blocked Account Opening
How fast can I open my blocked account with Fintiba?
How do I open a blocked account at Fintiba?
What documents do I need to open, access or close my blocked account?
Why should I open my blocked account at Fintiba?
For how long can I open a blocked account?
I am not a student. Can I open a blocked account anyway?
See all 10 articles
What is Fintiba Transfer and how can I use it?
How can I contact Transfermate or xCurrency?
I chose “Make a Bank Transfer” in my account, but I want to use Fintiba Transfer, is it possible?
Can I transfer more money with Fintiba Transfer for other purposes?
Which payment option can I use to transfer my funds via Fintiba Transfer?
In which currency is the transfer to the blocked account be made?
See all 16 articles
Blocked Amount & Blocking Confirmation
How long does it take to get my blocking confirmation?
When will the blocking confirmation be issued?
What is the standard "monthly sum" that I need to block?
What is the difference between "monthly sum" and "additional basic sum"?
How can I change the blocked amount monthly sum?
What are the service times of WebID?
See all 9 articles
Unblocking Your Blocked Account
How does the legitimation process work?
I have been asked to go through the video legitimation. How does it work?
Guideline for a successful video legitimation with WebID
I have been asked to go through the manual / PostIdent legitimation. How does it work?
My passport was not recognised during the video legitimation. What should I do?
I did not receive the one-time code by SMS. Do I have alternative options to receive the code?
Money Access & Withdrawal
How do I get access to my money when I'm in Germany?
How do I get access to the money that I deposited additionally?
How can I transfer money from my blocked account to my current account?
Can I open a current account without a registration letter (Anmeldung)?
The set-up of my monthly payouts did not work. What should I do?
I can’t set up my monthly payouts. What can I do?
See all 7 articles
Blocked Account Extension
How can I extend my blocked account?
Are there fees for the account extension? When and how do I have to pay them?
I am required to explain something when I want to change the monthly payout for my extended blocked account?
I want to extend my account, but it is already closed, what do I need to do?
How can I cancel my blocked account extension?
Can I extend a Blocked Account for Minors?
Blocked Account Closing
How can I close my Fintiba account?
My visa was not issued, is it possible that Fintiba speaks to the embassy or consulate to help me with my visa?