General

About Fintiba

• Overview - Most Frequently Asked Questions (FAQs) about Fintiba
• Who is responsible for Fintiba?
• Is Fintiba an insurance company?
• Is Fintiba a bank?

Account Safety and Data Protection

• Where do I find my password?
• I can't log in - what should I do?
• Is my personal data safe?

Contact

• How can I reach Fintiba?

COVID-19

• I need general information about the COVID-19 situation in Germany; can Fintiba help me?
• Does the DAK and MAWISTA insurance coverage apply in the event of a COVID-19 infection?
• I will postpone my trip to Germany; what happens with my account?

Product Purchase

• How much does it cost to use Fintiba?
• What do I have to do when I want to purchase a product at Fintiba?

Revocation Rights

• What does "revocation right" mean and which rights do I have specifically?