I have been asked to go through the video legitimation. How does it work?

The video legitimation process is a very easy, comfortable way to complete you have been requested to go through the additional legitimation step process:

If your nationality and passport issue date falls into one of the cases from the following list, then your suggested option to complete the legitimation in your Fintiba App will be the video legitimation. All passports from the list that have been issued later than the stated “Date of Issue” are eligible for video legitimation.

List of accepted countries for Video Legitimation
Country Code Country (Region) Date of Issue
VN Vietnam 04.08.2005
AE United Arab Emirates 01.01.2011
AF Afghanistan 11.10.2012
AG Antigua and Barbuda 01.05.2017
AL Albania 16.06.2004
AM Armenia 16.07.2012
AO Angola 01.01.2000
AR Argentina 01.09.1996
AU Australia 01.03.2014
AZ Azerbaijan 01.09.2013
BD Bangladesh 01.01.2010
BF Burkina Faso 01.09.2018
BH Bahrein 14.08.2002
BI Burundi 01.01.2018
BJ Benin 01.01.2000
BM Bermuda 01.10.2004
BN Brunei 01.01.2008
BO Bolivia 31.01.2019
BR Brasil 01.01.2000
BS Bahamas 01.01.2017
BW Botswana 01.01.2009
BY Belarus 28.04.2006
BZ Belize 16.09.2011
CA Canada 02.12.2010
CD Congo, Democratic Republic 05.12.2015
CG Congo 01.01.2014
CI Côte d'Ivoire 31.07.2008
CL Chile 27.08.2013
CM Cameroon 01.10.2013
CN China 05.03.2009
CO Colombia 01.05.2010
CR Costa Rica 01.01.2006
CU Cuba 04.01.2013
DO Dominican Republic 03.06.2004
DZ Algeria 01.01.2012
EC Ecuador 01.01.2015
EG Egypt 29.12.2007
ER Eritrea 01.04.2020
ET Ethiopia 01.01.2004
FJ Fiji 19.08.2019
FM Micronesia 01.08.2017
GB United Kingdom 05.10.1998
GD Grenada 14.07.2018
GE Georgia 29.09.2005
GH Ghana 14.08.2009
GM The Gambia 01.01.2002
GN Guinea 24.01.2014
GW Guinea-Bissau 02.04.2013
HK Hong Kong 23.06.2003
HN Honduras 26.02.2013
HT Haiti 12.01.2004
ID Indonesia 31.08.2015
IL Israel 20.09.2011
IQ Irak 16.04.2006
IR Iran Islamic Republic 01.01.2007
JM Jamaica 01.09.2001
JO Jordan 01.01.2007
JP Japan 20.03.2006
KE Kenya 01.01.2008
KG Kyrgyzstan 10.11.2006
KH Cambodia 02.02.2001
KI Kiribati 26.01.2019
KR Korea 13.08.2004
KW Kuwait 01.01.2016
KZ

Kazakhstan

01.01.2009
LA Laos 15.05.2012
LB Lebanon 01.01.2003
LK Sri Lanka 16.06.2008
LS Lesotho 29.09.2015
LY Libya 01.08.2013
MA Morocco 07.12.2009
MD Republic of Moldova 09.11.2009
ME Montenegro 19.04.2008
MG Madagascar 04.12.2013
MK Macedonia 02.04.2007
ML Mali 19.01.2007
MM Myanmar 01.04.2010
MO Macao 19.09.2003
MR Mauritania 04.08.2011
MV Maldives 01.01.2007
MW Malawi 01.01.2011
MX Mexico 01.01.2008
MY Malaysia 01.02.2010
MZ Mozambique 09.02.2010
NA Namibia 01.01.2018
NG Nigeria 26.07.2007
NI Nicaragua 06.09.2001
NP Nepal 26.12.2010
NZ New Zealand 23.08.2005
OM Oman 21.09.2003
PE Peru 21.10.2010
PG Papua-Neuguinea 25.07.2005
PH Philippines 18.06.2007
PK Pakistan 01.01.2004
PY Paraguay 07.04.2014
QA Qatar 01.07.2006
RS Serbia 01.07.2008
RU Russian Federation 01.02.2010
RW Rwanda 01.06.2019
SA Saudi-Arabia 01.06.2016
SG Singapur 16.05.1996
SL Sierra Leona 02.08.2001
SM San Marino 01.01.2010
SO Somalia 28.12.2006
SV El Salvador 01.01.2007
SY Syria 09.11.2002
TG Togo 17.07.2000
TH Thailand 01.01.2002
TL Timor L`este 18.07.2013
TM Turkmenistan 01.07.2008
TN Tunisia 01.09.2003
TR Turkey 15.04.2010
TT Trinidad and Tobago 20.01.2007
TW Taiwan 18.01.1999
TZ Tanzania 25.06.2005
UA Ukraine 01.01.2007
UG Uganda 17.12.2018
UY Uruguay 16.10.2015
UZ Uzbekistan 01.11.2011
VC St. Vincent and the Grenadines 27.02.2014
VE Venezuela 16.12.2005
VN Vietnam 04.08.2005
XK Kosovo 22.07.2008
YE Yemen 01.01.2008
ZA South Africa 22.05.1996
ZW Zimbabwe 16.12.1998

If you have received the request to complete the video legitimation in your Fintiba App and you feel ready to do it, please have a look at the following Help Center articles we have prepared for you about the process:

Should certain issues (e.g. connectivity issues, language barrier...) prevent you from being able to complete the video legitimation process, you can contact us and we will help you find another legitimation alternative option:

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