How can I contact Fintiba?

We are glad to solve any questions or issues you may have in the least possible time! Here's how:

  • Most of our customers find it quickest to self-solve their questions by simply chatting with Fintibot, our AI chatbot. Click on the blue button on the bottom-right of your screen to get instant solutions!


  • You can also find quick and easy solutions by reading the articles in our Help Center.
  • If you didn't find the answer you need in Fintibot or our Help Center, feel free to: 
    • Send us an email at To help us provide swift solutions, please provide clear and complete details of your question or issue along with relevant documents, wherever applicable. We generally take 1 to 3 business days to respond, which excludes the weekends and German holidays.
    • Call us at +49 69 2043 426 20. We are available for you on (except German holidays):
      • Monday to Thursday from 9 am to 12 pm (CET) and from 1 pm to 5 pm (CET)

      • Fridays from 9 am to 12 pm (CET) and 1 pm to 3 pm (CET)

Visit our contact site for more details.

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