We are glad to solve any questions or issues you may have in the least possible time! Here's how:
- Most of our customers find it quickest to self-solve their questions by simply chatting with Fintibot, our AI chatbot. Click on the blue button on the bottom-right of your screen to get instant solutions!
- You can also find quick and easy solutions by reading the articles in our Help Center.
- If you didn't find the answer you need in Fintibot or our Help Center, feel free to:
- Send us an email at support@fintiba.com. To help us provide swift solutions, please provide clear and complete details of your question or issue along with relevant documents, wherever applicable. We generally take 1 to 3 business days to respond, which excludes the weekends and German holidays.
- Call us at +49 69 2043 426 20. We are available for you on (except German holidays):
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Monday to Thursday from 9 am to 12 pm (CET) and from 1 pm to 5 pm (CET)
- Fridays from 9 am to 12 pm (CET) and 1 pm to 3 pm (CET)
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Visit our contact site for more details.