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How do I activate my Fintiba Plus insurance when I arrive in Germany?

Welcome to Germany! Your Fintiba Plus package may contain different products. 

Activation is an automated process, so you do not need to worry about your insurance taking effect. Below, find additional details for each of our offered products:

  • Mawista Visum (Travel Insurance): The policy is created as soon as you receive your Blocking Confirmation, so, you don't need to activate it separately. Upon entering Germany, you will be insured by Mawista Visum during the time period and for the number of days mentioned on the policy. 
  • Mawista Expatcare (Private Health Insurance): The policy is created once you set up your current account payouts in Germany, after which you can find it in your Fintiba app. 
  • BARMER (Public Health Insurance): Due to legal regulations, your BARMER policy gets activated only from the starting date of your semester. 

     

You can find all details and downloadable documents to your health insurance products within the Health Insurance section of your Fintiba account:

 

From the expand, more details for each insurance product is available, including document download, contact details and reporting option

 

 

How do I pay for my health insurance?

During the registration process, you accept the terms of service including consent for the applicable health insurance partners to charge your current account once your payouts have been set up via SEPA mandate (SEPA-Lastschriftmandat). The applicable fees will be automatically charged from your current account within the validity period of the insurance.


How can I receive my BARMER insurance card?


To receive your insurance card, you will need to upload your admission letter and proof of your German address in your Fintiba app. Upon receiving both, BARMER will issue your card.

We have prepared instructions for you below:

Step-by-step guide for getting your insurance card
Once your funds have reached your blocked account and blocking confirmation is issued, you are able to confirm the necessary steps to receive your insurance card.
 
  1. Confirm your German address
    Enter your German address and click "Save Data". 
    Important: Make sure you enter this information correctly, ensuring your name is visible on the inbox of your accommodation. Otherwise, delivery may be delayed or failed once it is getting sent.
    Input fields for German address
     
  2. Upload your admission letter.
    Once your university confirms your enrolment, you receive your admission letter. Upload it within your Fintiba account.

     
  3. Upload a portrait photo.
    Ensure your face is clear and not covered by sunglasses, masks, or similar objects. Of course, religious headdresses are fine. Please make sure to take the picture in front of a neutral background.

    Consult this example photo for best results:


     
  4. We are checking your data 🔍
    Nothing else is required for now!
 
 


My arrival plans or university changed, what should I do?

You are able to inform us about any changes through your Fintiba account. Simply navigate to your profile section or follow any navigation banners to the proper sections.

We will forward these changes to the relevant health insurance partners for updating their policy.

Note: We may require you to provide new admission letter (in case of BARMER) depending on where you are in the process. A detailed guide can be found above in "How can I receive my BARMER insurance card?".

 

Step-by-step guide for updating your insurance data
  1. Navigate to the proper sections (profile section, following navigation banners).
  2. Insert the details that have changed.
     
  3. Provide new admission letter, if applicable.

 

 

For more information on health insurance, check out our website.

 

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