Depending on your issue, this is what you can do:
-
I forgot my password
When asked to enter your password, click 'Forgot your password?' to follow the steps for changing your password. -
The system says my email address was not found / I received an error message
Please get in touch with our support team at https://app.fintiba.com/help_support . For our team to provide you with accurate help:
- Provide us with any information towards your opened account (Email address, ID, account no. etc.) for identification.
- Forward us the exact wording of any error message received and what steps you took receiving it. Preferably, kindly also forward a screenshot.