To start of, there is a difference between cancelling your account extension and closing your blocked account.
When cancelling your extension, but you still have payouts from your previous blocked account, this article is for you.
When you want to completely close your account, please follow the guidelines in this article: How can I close my Fintiba account?
Cancelling your account extension
Please contact us via email@example.com to request the cancellation of your extension and, if applicable, returning to the on-going payouts.
Please note: After your deposit and issue of new blocking confirmation, please provide an official letter issued by the foreign office confirming that your extension has been rejected or withdrawn and that the account can be unblocked. We will review your submission and do the necessary afterwards.