How can I cancel my blocked account extension?

Please note that there is a difference between cancelling your account extension and closing your blocked account.

If you wish to cancel your extension, but still have payouts from your previous blocked account, this article is for you. However, if you want to completely close your blocked account, please follow the guidelines in this article: How can I close my Fintiba account?

Cancelling your account extension

Please contact us via to request the cancellation of your extension and, if applicable, returning to the on-going payouts.

Please note: After the issue of a new blocking confirmation upon your deposit, please provide an official letter issued by the foreign office confirming that your extension has been rejected or withdrawn, and that your account can be unblocked. We will then review your submission and do the necessary.

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