If you have not sent the money yet
Flywire: Log into your Fintiba account, click on the specific payment, and click “cancel”. Then simply start a new payment. Note that the exchange rate may differ from the one you were originally shown.
If you have already sent the money
Flywire: contact Flywire directly — they are your first point of contact once the money is in motion. Have your transfer reference number ready; you will find it on the transfer display in your Fintiba account.
International bank transfer (SWIFT): If the funds haven’t arrived yet, please contact your own bank.
If your transfer arrived short
This is the most common issue with international SWIFT transfers. Fees are deducted by the sending bank and/or intermediary banks, so less arrives than you sent. Your account will show as partially funded, and we cannot issue your blocking confirmation until the full required amount is there.
You will need to send the difference as a second transfer.